BiP Solutions plans for growth with ntl:Telewest Business
August 27 2009
BiP Solutions, a Glasgow-based company specialising in adding value to supply chains, is driving its business growth with a fibre optic network from ntl:Telewest Business, part of the Virgin Media group. BiP Solutions’ expertise, which includes allowing public sector bodies to transfer to internet-based procurement solutions, is in high demand from customers including the Ministry of Defence and the Department for Business, Innovation and Skills. The company, which also provides its market-leading Tracker business intelligence tool to thousands of private sector subscribers, required a fast and efficient communications network to meet its commitment to providing customers with reliable online procurement services and support the additional 100 new jobs it is creating to support this demand.
BiP Solutions recently moved into new headquarters in Glasgow’s digital media quarter to accommodate the demands of growing business levels and a larger workforce. The requirement for a consistently high quality of service meant it needed to work with a service provider that could transfer telecommunications infrastructure between offices with minimum interruption to its day-to-day operations. ntl:Telewest Business provided high speed network services and the account management support required to make the move as seamless as possible.
“Office moves inevitably involve a lot of upheaval and risk. When you’re in the business of providing customers with a seamless online service, you can’t afford a moment’s downtime, said Grant Smith, head of IT at BiP Solutions. “ntl:Telewest Business ensured everything was ready to use the moment we moved. The high-speed communications the company delivered has also allowed us to improve the speed of services we provide to customers, while accelerating our own plans to direct internal voice calls over our data network.”
The network deployed by ntl:Telewest Business doubles BiP Solutions’ network capacity and increases its number of ISDN channels by 50%. This upgrade has increased the speed and efficiency of service that BiP Solutions’ partners, prospects and customers receive.
“BiP Solutions is an excellent example of a Scottish company destined to do well in a downturn,” said Lee Hull, head of business markets for ntl:Telewest Business in Scotland. “Changes that have opened public sector contracts to a wider range of bidders mean BiP Solutions is operating in a fast-growing sector. It is further capitalising on this by an approach that is nimble and technology-led.
“Improved networks mean that online enterprises such as BiP Solutions can speed up the services they provide to customers while taking steps to make their own businesses more efficient. It’s been great to help a successful business manage growth through delivering the right network at the right time and taking the right steps to minimise risk,” he said.
About ntl:Telewest Business
ntl:Telewest Business has the most technically advanced of the UK’s two national networks. Its vast nation-wide Next Generation Network provides businesses, public sector organisations and service providers across the UK with a complete portfolio of advanced data, internet and voice services. The £13billion network is flexible, scaleable and is already built out to more than 38,000 street cabinets across the UK.
As part of a commitment to deliver superior customer service, ntl:Telewest Business sales and support teams are located in close proximity to its customers in over 40 centres across the UK.
ntl:Telewest Business is trusted to provide critical communications to high profile customers including: Birmingham City Council, Yorkshire Water and EasyJet.
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About BiP Solutions
- Established 25 years, 208 staff based in Glasgow
- Organiser of Procurex – Scotland’s procurement exhibition and event of the year
- Publisher of Government Opportunities magazine
- Organiser of National Public Procurement Practitioners’ Day (N3PD) and the Government Opportunities Excellence in Public Procurement Awards – the only national celebration of professionals working in public procurement
- Service provider of the Supply2.gov.uk lower-value contracts portal
- Service provider of the MoD’s Defence Contracts Bulletin
- Also provides procurement consultancy, training and contract information management services
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